British Swim School

Other FAQs 2

• FAQs
• What is PLAY?

Class Protocol and Policies 7

• Makeup and Absence Policy and FAQ
• Payment Information
• Waitlist Information
• Taking a Break / Vacation Protocol
• Drop-In Classes

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The Programs We Offer 6

• What Are the Level Goals for Each Class?
• Young Adult Program
• Adult Program
• Private and Semi-Private Class Information
• Dolphin Class Pricing and Information

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Information About our Locations 14

• Location Information Page
• 24Hour Fitness Ocean Ave
• 24Hour Fitness Potrero Hill
• 24 Hour Fitness Rohnert Park - Closed for winter
• 24Hour Fitness San Mateo

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How to Use Our App 8

• Check Skills
• Submit an Absence
• Schedule a Makeup
• How to Cancel a Scheduled Makeup
• Purchase a Drop-In Class

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Recommend and Refer British Swim School 3

• Referral Program
• Leave Us a Review!
• Submit Your Feedback

Useful Program Information (after you've enrolled!) 11

• Welcome Materials
• Before Your Class
• During Your Class
• After Your Class
• Meet Our Team

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Pricing Information 4

• How Much Do Classes Cost?
• Payment Information
• Financial Assistance Through Hope Floats Foundation
• Cancellation Process

Useful forms (Interest, waitlist, cancellations) 8

• Private and Semi Private Lessons Interest
• Adaptive Aquatics Interest
• 30-Day Cancellation Request
• Membership Hold Request
• Drop-in Class

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