We’re sorry to see you go and appreciate the time you’ve spent with British Swim School Bay Area!
If you wish to withdraw from lessons, please provide a 30-day written notice. There are several ways to submit your cancellation request:
Email: Send your request to goswimbayarea@britishswimschool.com
App Form: Submit your 30-Day Cancellation Notice directly through the British Swim School app or via our online cancellation form.
Text or Chat: You may also reach out to our team via text or online chat, and we’ll assist you with your request.
If your final date of lessons falls before the end of the month, your last payment will be prorated accordingly.
Please note:
- All makeup lessons expire once your membership is complete.
- If you’re not quite ready to withdraw, you may also place your account on a membership hold instead.
- This policy applies only to British Swim School Bay Area customers.
Thank you for being part of our swim family, and we hope to see you back in the pool soon!