British Swim School

Makeups are a courtesy for absences you report in advance. Report the absence before the class, and a makeup becomes available the morning after the missed ...

Report it in the app before the class so it earns a makeup. From the home screen tap Manage Absences, then Submit an Absence, enter the dates and a reason, ...

A makeup becomes available the morning after the missed class, not before. If the class is still in the future, it will not be in your account yet. It appea...

From the home screen tap Book a Makeup, under Upcoming scroll to Past, under the absence date tap Schedule Makeup, select the class, and tap Submit. You wil...

From the home screen tap Book a Makeup, select the date you used for the makeup, then tap Cancel this Makeup. Rebook if you want a different time.

A makeup expires 30 days after the missed class and cannot be extended. All unused makeups also expire on the day of the last paid class, and a makeup canno...

Once you report an absence, that class becomes available for another student to use as a makeup, so you cannot simply return to it. Contact the team live by...

Private and semi-private lessons are offered a group makeup when the absence is reported at least 48 hours in advance.

Summer Sessions and Dolphin classes do not include makeups.

If we cancel a class, a makeup is offered and it expires after one year.