Policies
Goggles are only permitted starting at Turtle 2, our beginner stroke development level. Swimmers in water survival levels do not use goggles. This reflects ...
Tue, 9 Jun, 2026 at 5:50 PM
Yes. Changing pods are available on deck at all locations. We recommend arriving in your swimsuit to keep things moving. Changing stations are used before a...
Tue, 9 Jun, 2026 at 6:05 PM
British Swim School operates most days of the year. We will be closed for the following holidays: New Year's Day 1/1/2026 Easter 4/5/2026 Me...
Tue, 9 Jun, 2026 at 6:14 PM
No. One parent must remain on deck for the full lesson. One parent per student is allowed on deck.
Tue, 9 Jun, 2026 at 5:53 PM
Yes. Students may wear a wetsuit if preferred. Long-sleeve rash guards are also available for purchase on deck.
Tue, 9 Jun, 2026 at 5:52 PM
Tadpole and Swimboree classes require a parent in the water with the student. Swimming ability is not required — classes are held in shallow water. Seahorse...
Tue, 9 Jun, 2026 at 5:50 PM
Yes. New swimmers can start with a free first lesson. Enroll using promo code BETTERTRIAL and you will receive a credit equal to your first class, up to $57...
Tue, 9 Jun, 2026 at 6:03 PM
Cancellation requires 30 days written notice. You can submit your cancellation by typing cancel in this chatbot or sending us an email. If your last cl...
Tue, 9 Jun, 2026 at 5:46 PM
On the enrollment page, select Join Waitlist. There is a $25 waitlist fee, which is applied toward your registration fee when a spot opens. Enrollment is au...
Tue, 9 Jun, 2026 at 5:48 PM
From the App home screen, tap Billing and Payment, then Saved Payment Methods. Add a new method with the green plus button, or edit your current method with...
Tue, 9 Jun, 2026 at 6:12 PM